QE Health & Wellness CentreRotorua Lakefront

Project Details

  • Project Name: QE Health & Wellness Centre
  • Client: QE Health
  • Location: Rotorua Lakefront
  • Type: Healthcare
  • Completed: Ongoing - Completion late 2021
  • Project Budget: $15M
  • Services Provided: Project Management


In October 2019 Pukeroa Lakefront Holdings and QE Health Limited reached agreement on key terms to build a new facility of approximately 2996m2 on Pukeroa’s lakefront site. The QE Centre will, alongside the new Wai Ariki Spa and Hot Springs, create a world-class health and wellness precinct on the Rotorua Lakefront.

Developing a facility to deliver best practice health services requires highly specialised project execution. The Centre will respond to local context and culture and will provide an inspiring and rejuvenating place for all users and the wider community. In December 2019, Veros were appointed to manage the design and delivery of the new Centre. Veros bring experience and discipline that will ensure all objectives are met.


Three short months after appointment, our experienced Project Management team had successfully delivered and shaped the concept into a shovel ready project, by completing:

  • Project Execution Plan
  • Fast-tracked design progressing through Concept Design, Preliminary Design & Developed Design
  • Geotechnical and structural design response to challenging soil conditions
  • Pre-application consent meetings with Rotorua Lakes Council & stakeholders with a true collaborative partnership approach
  • Base build detailed design including Architecture, Structural engineering, Geothermal water use, Services engineering, and Civil engineering
  • Funding partnership milestone reporting

With a short timeline to advance the project, we had to think differently. Running multiple work-streams concurrently, continually connecting these to integrate thinking and reduce risk, allowed the project to advance at pace. Using a collaborative Early Contractor Involvement (ECI) has allowed for front end pricing decisions to constantly balance design objectives and ensure the project stays on course and on budget. The design process and technical team performed outstandingly under pressure and have produced a great result, that we collectively look forward to bringing to fruition.

On Rotorua Iwi, Ngati Whakaue land, and in a high profile and prominent position on the Rotorua Lakefront, the project is a true partnership that will deliver a world-class result for the community. The QE Health & Wellness Centre will provide a state-of-the-art facility in health and wellbeing for New Zealanders but will also re-affirm Rotorua’s place on the international wellness and spa tourism map.


We look forward to leading the successful delivery of the state-of-the-art QE Health facility, to deliver a project that achieves a great outcome for the Rotorua community in an otherwise trying time for New Zealand and the tourism sector.

Watch the progress of this project with footage from this onsite camera that updates every 10 minutes.

QE Health & Wellness Centre Webcam